Gateway Request History
Comprehensive tracking and analysis of gateway communication history for monitoring, troubleshooting, and performance optimisation.
Overview
Section titled “Overview”Gateway Request History provides detailed logging and analysis capabilities for all communication between the Autostore system and external gateways, enabling effective monitoring and troubleshooting.
Key Features
Section titled “Key Features”Request Tracking
Section titled “Request Tracking”- Complete Request Logs: Full record of all gateway communications
- Response Monitoring: Track response times and status codes
- Error Logging: Detailed error capture and analysis
- Performance Metrics: Communication speed and reliability data
- Audit Trails: Complete communication history for compliance
Search and Filtering
Section titled “Search and Filtering”- Time-based Filtering: Filter by date ranges and time periods
- Request Type Filtering: Filter by operation or message type
- Status Filtering: Filter by success, failure, or pending status
- Gateway Filtering: Filter by specific gateway instances
- Advanced Search: Complex query capabilities
Request Information
Section titled “Request Information”Request Details
Section titled “Request Details”- Timestamp: Exact time of request initiation
- Request Type: Operation category and method
- Request Data: Full request payload and parameters
- Source Information: Originating system or user
- Destination Gateway: Target gateway endpoint
Response Information
Section titled “Response Information”- Response Time: Duration from request to response
- Status Code: HTTP or system status indicators
- Response Data: Full response payload
- Error Messages: Detailed error information if applicable
- Processing Status: Success, failure, or partial completion
Performance Analytics
Section titled “Performance Analytics”Communication Metrics
Section titled “Communication Metrics”- Average Response Time: Performance benchmarking
- Request Volume: Traffic analysis and capacity planning
- Success Rate: Reliability measurements
- Error Frequency: Problem identification and trending
- Peak Usage Analysis: Load pattern identification
Trend Analysis
Section titled “Trend Analysis”- Performance Trends: Response time evolution
- Volume Patterns: Traffic distribution over time
- Error Pattern Analysis: Recurring issue identification
- Capacity Utilisation: Resource usage monitoring
- SLA Compliance: Service level adherence tracking
Troubleshooting Features
Section titled “Troubleshooting Features”Error Analysis
Section titled “Error Analysis”- Error Categorisation: Systematic error classification
- Root Cause Analysis: Problem source identification
- Impact Assessment: Business impact evaluation
- Resolution Tracking: Fix implementation monitoring
- Prevention Strategies: Proactive error prevention
Diagnostic Tools
Section titled “Diagnostic Tools”- Request Replay: Reproduce specific communication scenarios
- Performance Profiling: Detailed timing analysis
- Data Validation: Request/response integrity checking
- Connectivity Testing: Gateway health verification
- Load Testing: Performance under stress conditions
Reporting Capabilities
Section titled “Reporting Capabilities”Standard Reports
Section titled “Standard Reports”- Daily Communication Summary: Overview of daily activity
- Performance Reports: Speed and reliability metrics
- Error Reports: Problem frequency and types
- Usage Reports: Traffic patterns and volumes
- SLA Reports: Service level compliance status
Custom Reports
Section titled “Custom Reports”- Flexible Report Builder: User-defined report creation
- Scheduled Reports: Automated report generation
- Export Capabilities: Data export in various formats
- Dashboard Integration: Real-time monitoring displays
- Alert Configuration: Threshold-based notifications
Data Management
Section titled “Data Management”Data Retention
Section titled “Data Retention”- Configurable Retention Periods: Customisable data lifecycle
- Archival Strategies: Long-term data preservation
- Purge Policies: Automated old data removal
- Backup Procedures: Data protection and recovery
- Compliance Requirements: Regulatory data retention
Data Security
Section titled “Data Security”- Access Controls: Role-based data access
- Encryption: Data protection in transit and at rest
- Audit Logging: Access tracking and monitoring
- Data Anonymisation: Privacy protection capabilities
- Secure Export: Protected data extraction
Integration Capabilities
Section titled “Integration Capabilities”System Integration
Section titled “System Integration”- Monitoring Systems: Integration with system monitoring tools
- SIEM Platforms: Security information and event management
- Analytics Platforms: Business intelligence integration
- Notification Systems: Alert and escalation mechanisms
- Third-party Tools: External tool connectivity
API Access
Section titled “API Access”- REST API: Programmatic data access
- Real-time Streaming: Live data feeds
- Webhook Support: Event-driven notifications
- Query Interfaces: Flexible data retrieval
- Authentication: Secure API access control
- Navigate to WMS Admin > Tools > Gateway Request History
- Set time range and filters for analysis
- Review request and response details
- Analyse performance metrics and trends
- Generate reports as needed
- Set up alerts for monitoring
Best Practices
Section titled “Best Practices”- Regular Monitoring: Consistent performance tracking
- Proactive Analysis: Early problem identification
- Performance Benchmarking: Establish baseline metrics
- Documentation: Record findings and resolutions
- Capacity Planning: Use data for resource planning
- Security Monitoring: Watch for suspicious activities
- Continuous Improvement: Use insights for optimisation